SHIPPING POLICY

Fast & Reliable Shipping – Get Your Order Quickly!

We know you’re excited to receive your order, and we don’t keep you waiting! At PolarVortex, we strive to make sure your purchase arrives quickly and securely

Order Processing:

All orders are shipped the same day when placed by 3 PM MDT (Monday-Friday) or by 12 PM on Saturdays. Orders placed after these cut-off times will be processed the next business day.

Shipping Method:

We ship all orders via USPS Priority Mail to ensure quick and reliable delivery.

Typical Delivery Times:

• West Coast, Mountain Region, and Midwest: 1-2 business days


• Our team will provide you with the return facility address and an RMA#.


• East Coast: 2-4 business days


• Canada: Delivery times may vary depending on customs processing. Please allow extra time for international orders.

We work hard to get your order out as soon as possible so you can start enjoying your product right away! Please note that delivery times may vary slightly depending on package size and seasonal demand.

Tracking Your Package:

Once your order ships, you will receive a tracking number. You can track your package anytime via USPS Tracking.

Guarantee

We stand by our products with a rock-solid, 60-day risk-free guarantee starting from the day your order arrives! If you're not completely satisfied for any reason, just reach out to us at [email protected], and we’ll be happy to assist with your return. Your satisfaction is our priority!

Contact Information

If you have any questions or concerns, feel free to reach out to our customer support team. We’re here to help!

• Email: [email protected]
• Phone: +1-833-308-0741
• Business Hours: Monday - Friday, 9 AM - 6 PM (EST)