CONTACT US

Last updated: July 27, 2025

We’d Love to Hear from You

Whether you have a question about our product(s), our manufacturers, our pricing, or anything else, our team is ready to answer all of your questions.

Get In Touch

Phone: +1-833-308-0741

Email: [email protected]

Customer Service Hours: 8 AM – 8 PM EST, 7 days a week

Still Need Help?

If you’re looking for more information or need help with your order, our award-winning customer service agents are standing by to assist you!

Contact Us

Contact By Email: [email protected]

By Phone: +1-833-308-0741

Customer Service Hours: 8 AM – 8 PM EST, 7 days a week

Return Address:

Polar Vortex

1147 E Exchange St, Boise, Idaho 83716, United States

Returns & Exchanges

You must contact customer service to obtain an RMA# before processing returns. See our Returns & Exchange Policy for more information.

Feel free to email us with any questions or comments about your order or our products at [email protected]. We will get back to you within 24 hours.