Contact Polar Vortex
We're here to help — whether you need support with an order, have a question, or just want to chat.
🆘 Need Help? We’re Here for You
Whether it’s a question about your order or product support, our team is ready to assist.
💬 Live Chat
Need fast help? Start a live chat with a real support specialist.
Available 7 days a week, 8 AM – 8 PM EST
📩 Email Support
Prefer to write to us? Reach us anytime at [email protected] We’re available 24/7 and respond within 24 hours.
📞 Phone Support
Want to speak with someone? Call us at +1-833-308-0741
Available 7 days a week, 8 AM – 8 PM EST
📦 Returns & Replacements
We stand by our products.
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60-Day Money-Back Guarantee – Try it risk-free!
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Free Replacements – If your item is defective, we’ll replace it at no cost.
📍 Return Address
Polar Vortex
1147 E Exchange St
Boise, ID 83716
United States
We’re committed to making things right. Reach out anytime — we’re here to help.